Track order
Last updated 6 October 2026
The most reliable way to see where your order is up to is to sign in to your account. If you created one at checkout, or sign in with the same email you ordered with, Shopify shows you live order and fulfilment status for everything you have bought from us.
No password set yet? Choose "sign in" with your order email and we will send you a one-time code, no need to remember anything.
Prefer to ask a person
If you ordered as a guest, cannot access the email on the order, or just want a quick answer, send us your order number on WhatsApp and we will look it up and tell you exactly where things stand.
How long delivery takes
Delivery time depends on where the part is going and how big it is. We do not quote fixed figures here because the real number, worked out by weight, size and destination, is shown to you automatically.
| Delivery | Where the time and cost show |
|---|---|
| Local (UAE) | On the product page, and again at checkout before you pay |
| International | At checkout, calculated by our shipping app for your exact address |
Our shipping app calculates the cost and the estimated delivery window live, so what you see on a product page or at checkout is specific to that part and that address, not a generic estimate. Full detail on carriers and timeframes is on our shipping page.
Once your order ships
A tracking number goes out by email and WhatsApp the moment your order is collected from us. That same tracking also appears against the order in your account once it is attached. If 24 hours have passed since you ordered and you have not had a tracking number, message us rather than waiting.