Terms and Conditions: Returns Policy for eBay Purchases

Thank you for choosing to shop with us on eBay. Your satisfaction is our priority. Please carefully review our Returns Policy, which is in accordance with eBay's guidelines.

1. Returns Period:

   • We accept returns within 14 days from the date of delivery, in line with eBay's policy.

2. Eligibility for Returns:

   • To be eligible for a return, the item must be unused and in the same condition as received.
   • The item must be in its original packaging.

3. Return Process:

   • Initiate a return through the eBay platform within the specified 14-day period.
   • You will be provided with a Return Merchandise Authorization (RMA) number and instructions.

4. Customer Responsibilities:

   • The customer is responsible for return shipping costs, as per eBay's requirements.
   • Ensure the item is appropriately packaged to prevent damage during transit.
   • The returned item must meet eBay's criteria for returns.

5. Inspection and Approval:

   • All returns are subject to inspection upon receipt, adhering to eBay's standards.
   • We reserve the right to refuse a return if the item does not meet eBay's return policy guidelines.

6. Refund Process:

   • Once the return is received and inspected, in compliance with eBay's policies, we will process the refund.
   • Refunds will be issued through eBay's system, following their procedures.

7. Exceptions:

   • Some items may not be eligible for return. Refer to eBay's policies for specific details.

8. Damaged or Defective Items:

   • If you receive a damaged or defective item, contact us immediately, and we will work within eBay's resolution process.

9. Cancellation Policy:

   • Orders that have been processed and shipped cannot be canceled, consistent with eBay's guidelines.

10. Contact Information:

    • For any questions or concerns regarding our Returns Policy, please contact us through eBay's messaging system.

By making a purchase on our eBay store, you acknowledge and agree to adhere to eBay's policies and our terms and conditions. We reserve the right to update or modify our Returns Policy in accordance with eBay's policies.

Thank you for shopping with us on eBay!

AL IBDAA AL MUTAMAYEZ USED CARS AND AUTO SPARE PARTS TR L.L.C.

WWW.DUBAI-PARTS.COM 31.12.2023